Consultant Profiles

Sally Jetson

Sally Jetson is widely recognised throughout the public and private sector as an expert in delivering workshops in, and undertaking, conflict mediation, conciliation, grievance management and resolution and investigation.

Sally has specialist skills developed over 20 years in harassment, discrimination and workplace conduct, and in more recent years, expertise in bullying awareness, management and prevention.

She has worked with 200 clients, including public and private sectors, from mining and manufacturing to community groups and the arts, and delivering a range of organisational and professional development services.

In addition to providing training and development, Sally provides one-to-one and peer-group coaching and supervision to professionals, including those working in organisations and those working as consultants. With post-graduate training in action-based learning methods Sally brings dynamic and theatrical training methods which enable the essential integration of theory and practice in the learning environment.

In more recent years, her interest in workplace behaviour, conflict and grievance matters has led to the investigation and review of many matters that have become the subject of formal or commission proceedings. Whilst generating a number of newsletters on workplace matters in the area, Sally has developed a range of sound, user-friendly models of grievance process and workplace behaviour management that have been successfully adopted by many clients.

In Western Australia, Sally is the preferred provider for training of HR and managers in workplace conduct, EEO/diversity, grievance mediation and investigation for companies such as Alcoa World Alumina and Australia Post. In addition, Sally is accredited provider of investigation training for Australia Post in Western Australia with history of involvement with the corporation since 1990.

Mastery within a particular discipline is defined in competency terms by the ability to successfully develop those skills within others. This is reflected in the consistent provision of comprehensive training and consultancy services for almost twenty years.

Qualifications:
Bachelor of Social Work
Diploma of Training & Assessment Systems (National Business Institute of Australia)
Certificate III Investigation Services
Accredited Total Quality Management Facilitator
Accredited Train the Trainer
Accredited Harassment/EEO Contact Officer and Grievance Officer Trainer and Train-the-Trainer, Office of the Director of Equal Opportunity in Public Employment, WA
Gender Inclusive Train-the-Trainer (Accredited)
Advanced Trainee, Directorship in Sociodrama, Sociometry & Role Training
Practitioners Certificate in Mediation and Conciliation, Australian Institute of Mediators and Arbitrators
Accredited Mediator LEADR and IAMA
Myers-Briggs Type Indicator (Accredited) and MBTI Expanded Interpretive Report (Accredited)
Fundamental Interpersonal Relationships Orientation – Behaviour - FIRO-B (Accredited)
Membership Australian Association of Social Workers

Conferences and Publications:
Guest speaker at WorkCover WA Injury Management Week 20-24 May 2002
“Workplace Bullying – Navigating Tricky Terrain”
Guest speaker at HR Summit Perth 11-12 November 2002 - “Workplace Discrimination”
“Taking the Grief out of Grievance Resolution” paper presented at April 2004 Adelaide International Workplace Conflict Conference.

Barbara Holland

Barbara Holland has had 35 years’ in education, coaching and training, and has been an associate of Sally Jetson for almost fifteen years. She specialises in the use of action methods in the learning environment with expertise in teaching and coaching interpersonal communications.

She has extensive experience in the anti-discrimination field including fifteen years in the delivery of training for contact and grievance officers and the assessment of competency. Barbara provides grievance management services including the investigation, conciliation, mediation and resolution of workplace conflicts and complaints.

Barbara has established and maintained mentoring programs in the private and public sectors for over ten years, and has mentored and coached managers in many organisations, enhancing their skills in managing staff, and work demands. She was appointed in 2002 to the Cannington Education District Exclusion Panel ( a panel of volunteers who deal with children recommended for exclusion from local schools) as a volunteer member and chairperson.

Her interest in resolving organisational conflict led her to complete a General Certificate in Arbitration and Mediation and practitioners' certificate in mediation. Barbara is also a member of the Legal Practitioners Disciplinary Tribunal, a body that determines serious complaints about legal practitioners, and has been appointed to the State Administrative Tribunal.Tribunal.

Qualifications:
Bachelor of Arts (University of Melbourne)
Bachelor of Education (University of WA)
Diploma of Workplace Training and Assessment (National Business Institute)
General Certificate in Arbitration & Mediation (University of Adelaide)
Practitioners Certificate in Mediation and Conciliation (LEADR Accredited and Associate)
Total Quality Management (TAFE)
Fundamental Interpersonal Relationships Orientation – Behaviour - FIRO-B (Accredited)
Certificate in English Language Teaching to Adults (Cambridge University)

Tim Law

Tim brings with him a broad range of professional and personal experience to complement the expertise within the SJA team.

For over ten years, Tim has been assisting managers and employees at Australia Post and the Department of Defence by providing Employee Assistance Programme services.

In addition to providing high quality short-term interventions for people suffering stress, anxiety and depression, Tim provides coaching for managers struggling to respond effectively to difficult staff management issues. His interventions are based on his knowledge and experience of interpersonal relations, mediation, conflict resolution and disciplinary processes. His focus is to assist managers find workable solutions for themselves and their team that result in 'ownership' and transfer of skills.

Tim has worked in a range of management positions working with volunteers in community groups and national political campaigns. Several times during his career, Tim has developed and led a people through difficult organisational challenges.

He has a decade of experience in providing management support and one to one coaching for employees who behave in violent, aggressive and abusive ways. He has specialist skills in working with employees who have harassed, bullied or upset others and receives referrals from voluntary and employer-referred clients. He delivers workshops in dealing with difficult workplace behaviour and dealing with employees in crisis.

Tim is an experienced provider in specialist services for men. He has worked with the Anglicare/Kinway service Menstime and he provides one to one coaching and counselling services to men. His interpersonal style is particularly conducive to developing constructive and respectful relationships with indigenous men.

As a consultant, he provides a range of services for community groups such as website development, promotions and management advice. He has professional experience in the Aged Care and Psychiatric services arenas and for five consecutive years was a preliminary judge in the Community Service Industry Awards for the Department of Community Development.

Prior to graduating as a Social Worker, Tim had a variety of life experiences, from winemaking to truck driving, all of which now assist him in finding solutions relevant to specific organisations and being able to find points to connect with workers in many industries.

Qualifications:
Bachelor Social Work
Membership Australian Association of Social Workers
Training:
AIM – Intro to Management
AIM - Intermediate Access
Centrecare - Mediation
Presentations and Publications:
Australian Association of Social Workers
Conference – Internet solutions for community Groups
Workshop – Working with Bereaved parents
Australia Post and Department of Defence
- Dealing with Difficult People
- Dealing with People in Crisis
“A baby has died …” Grief tips for bereaved parents, their family and friends, for SANDS (WA)

Mt Lawley Professional Centre
training & meeting rooms & facilities available
Meeting facilities for 20
+
Private Consulting Room




• Are you looking for a venue with character?
• Need a space for seminars or groupwork?
• Need a meeting, counselling or coaching space?
• What about a venue for health and wellbeing activities?
• Available during the day, evenings and weekends.
FOR HIRE
- coaching
- counselling
- meeting room

To ensure that we can always offer you the very best service we maintain close working relationships with qualified, respected and highly experienced practitioner organisations including:

The Corporate Soul Pty Ltd
www.corporatesoul.com.au
gail@corporatesoul.com.au
Helping You Develop a Leaderful Organisation¨

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Services and Training:
Bullying
Bullying Awareness Training
EEO Training
Harassment
Sexual Harassment
Discrimination
Grievance Management
Grievance Officer Training
Contact Officer Training
Mediation
Mediation Training
Workplace Investigations
Investigations Training
Behaviour Coaching
Training Packages

Ph: (618) 9370 4014 Fax (618) 9370 1722
info@jetson.net.au
PO Box 243 Mt Lawley Western Australia 6929
ABN 24 075 290 130
Bullying, Harassment, Mediation, EEO, Investigation Training, Contact Officer Training, Grievance Officer Training and Workplace Conflict and Behaviour Services in Perth Western Australia